TO HELP REDUCE WASTE YOU MAY RECEIVE YOUR ORDER IN REUSED PACKAGING. IF YOU WOULD PREFER NOT TO RECEIVE REUSED PACKAGING PLEASE LEAVE A NOTE AT CHECKOUT
TO HELP REDUCE WASTE YOU MAY RECEIVE YOUR ORDER IN REUSED PACKAGING. IF YOU WOULD PREFER NOT TO RECEIVE REUSED PACKAGING PLEASE LEAVE A NOTE AT CHECKOUT
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Privacy Policy

Red Rags CSP Privacy Policy

To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

You may also choose to provide me with additional personal information (details needed to enable me to recommend suitable products), if you contact me directly. I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services.

 

I use your information to provide the services you requested and in my legitimate interest to improve my services. Who do I share this information with?

• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with laws.

 

I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:

(a) respond to legal process or to government requests;

(b) enforce my agreements, terms and policies;

(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or

(d) protect the rights, property, and safety of my customers, or others.

 

How long I keep your data for?

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time periods: 4 years. I do not transfer data outside of Europe.

 

What rights do you have as buyer?

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Abbie Hardwick, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info@redrags.co.uk or at the following address:

29 Dadley Road, S81 9LT