Shipping & Returns

Shipping times

Please see individual listings for estimated shipping times. Due to the handmade nature of some of our items shipping times will vary.

 

Delivery

Orders will be shipping via royal mail. In the unlikely event of not receiving your order please allow up to 10 working days from date of shipment before a replacement or refund is organised. 

 

Returns
We gladly accept returns and exchanges if the products are in their original condition, unwashed and unused. 
To arrange a return please contact us within 14 days of delivery.
Please ship items back to us within 30 days of delivery.

We don't accept cancellations, but please contact us if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
Buyers are responsible for return shipping costs (unless items are damaged or defective). If the item is not returned in its original condition, the buyer is responsible for any loss in value.